{"id":9,"date":"2022-12-09T20:38:34","date_gmt":"2022-12-09T20:38:34","guid":{"rendered":"http:\/\/zodiac-lab.com\/?page_id=9"},"modified":"2026-02-27T09:18:07","modified_gmt":"2026-02-27T09:18:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/zodiac-lab.com\/it\/refund_returns\/","title":{"rendered":"Politica di rimborso"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-29d9f5b elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"29d9f5b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7c21c33\" data-id=\"7c21c33\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-9038d7a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9038d7a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c0e56ee\" data-id=\"c0e56ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e87c2d7 elementor-widget elementor-widget-heading\" data-id=\"e87c2d7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politica di rimborso<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-2bb2830 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2bb2830\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-1c1f8ae\" data-id=\"1c1f8ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cf76b95 policy elementor-widget elementor-widget-text-editor\" data-id=\"cf76b95\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><span style=\"font-weight: 400;\">Panoramica<\/span><\/h2><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Apprezziamo la vostra decisione di collaborare con <\/span><span style=\"font-weight: 400;\">Stella Fortuna Ltd<\/span><span style=\"font-weight: 400;\">, registrato presso <\/span><span style=\"font-weight: 400;\">2\u00b0 Piano College House, 17 King Edwards Road, Ruislip, Londra, Regno Unito, HA4 7AE<\/span><span style=\"font-weight: 400;\">con il suo numero di registrazione <\/span><span style=\"font-weight: 400;\">16311548<\/span><span style=\"font-weight: 400;\">accessibile all'indirizzo <\/span><a href=\"https:\/\/zodiac-lab.com\/it\/\"><span style=\"font-weight: 400;\">https:\/\/zodiac-lab.com\/<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mentre ci sforziamo di fornire servizi ineguagliabili, manteniamo una <\/span><b>rigorosa politica di non rimborso<\/b><span style=\"font-weight: 400;\"> per tutti i servizi e i prodotti acquistati tramite il nostro sito web. Una volta finalizzata, la transazione \u00e8 considerata completa e non rimborsabile.<\/span><\/li><\/ol><h2><span style=\"font-weight: 400;\">Ruolo e obblighi del cliente<\/span><\/h2><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In qualit\u00e0 di clienti stimati, il vostro processo decisionale informato \u00e8 fondamentale. Invitiamo tutti i clienti a:<\/span><\/li><\/ol><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Valutate attentamente le descrizioni dei servizi, i prezzi e le condizioni prima di procedere all'acquisto.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contattate il nostro team di assistenza per qualsiasi chiarimento prima di completare una transazione.<\/span><\/li><\/ul><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Finalizzando l'acquisto, l'utente si assume la piena responsabilit\u00e0 della propria decisione e accetta i termini della presente Politica di rimborso.<\/span><\/li><\/ol><h2><span style=\"font-weight: 400;\">Condizioni speciali per l'ammissibilit\u00e0 al rimborso<\/span><\/h2><p><span style=\"font-weight: 400;\">Sebbene la nostra politica sia generalmente non rimborsabile, possiamo prendere in considerazione richieste di rimborso nei seguenti casi rari ed eccezionali:<\/span><\/p><ul><li aria-level=\"1\"><b>Pagamenti errati: <\/b><span style=\"font-weight: 400;\">Pagamenti accidentali o duplicati derivanti da un errore tecnico o dell'utente.<\/span><\/li><li aria-level=\"1\"><b>Importo di pagamento errato: <\/b><span style=\"font-weight: 400;\">Situazioni in cui vi \u00e8 stato addebitato un importo errato a causa di un errore tecnico o di trascrizione da parte nostra.<\/span><\/li><li aria-level=\"1\"><b>Pagamento con dati non corretti: <\/b><span style=\"font-weight: 400;\">Se viene fornita la prova di un pagamento effettuato con dati di pagamento errati, che ha portato a una transazione non riuscita o incompleta.<\/span><\/li><li aria-level=\"1\"><b>Mancata consegna del Servizio o del Prodotto: <\/b><span style=\"font-weight: 400;\">Casi in cui il servizio o il prodotto acquistato non viene consegnato come descritto a causa di fattori che rientrano nel controllo di Marketifire.<\/span><\/li><\/ul><h2><span style=\"font-weight: 400;\">Come richiedere un rimborso<\/span><\/h2><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Se si ritiene che il proprio caso rientri nelle circostanze eccezionali sopra elencate, si prega di inviare una richiesta di rimborso al nostro team di assistenza.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Per garantire un esame accurato, includete i seguenti dettagli nella vostra richiesta:<\/span><\/li><\/ol><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Nome completo:<\/b><span style=\"font-weight: 400;\"> Il nome dell'utente fornito durante la transazione.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Indirizzo e-mail:<\/b><span style=\"font-weight: 400;\"> L'indirizzo e-mail utilizzato per l'acquisto.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Data della transazione:<\/b><span style=\"font-weight: 400;\"> La data del pagamento.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>ID transazione o ricevuta:<\/b><span style=\"font-weight: 400;\"> Prova di pagamento.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Spiegazione dettagliata:<\/b><span style=\"font-weight: 400;\"> Una spiegazione chiara e dettagliata del problema.<\/span><\/li><\/ul><h2><span style=\"font-weight: 400;\">Invia la tua richiesta tramite e-mail o modulo di contatto<\/span><\/h2><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"mailto:info@zodiac-lab.com\"><span style=\"font-weight: 400;\">info@zodiac-lab.com<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/zodiac-lab.com\/it\/contacts\/\"><span style=\"font-weight: 400;\">https:\/\/zodiac-lab.com\/contacts\/<\/span><\/a><\/li><\/ul><p><span style=\"font-weight: 400;\">Vi invitiamo a fornire quanti pi\u00f9 dettagli possibili per accelerare il processo di revisione.<\/span><\/p><h2><span style=\"font-weight: 400;\">Valutazione dei rimborsi e processo decisionale<\/span><\/h2><p><span style=\"font-weight: 400;\">Una volta ricevuta la richiesta di rimborso, il Laboratorio Zodiaco provveder\u00e0 a:<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Esaminare attentamente le informazioni fornite.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Verificare la validit\u00e0 della richiesta di risarcimento in base alle circostanze descritte in questa polizza.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rispondiamo alla vostra richiesta entro <\/span><b>7 giorni lavorativi<\/b><span style=\"font-weight: 400;\">.<\/span><\/li><\/ol><h2><span style=\"font-weight: 400;\">Notifica della decisione di rimborso<\/span><\/h2><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">La nostra decisione in merito alla richiesta di rimborso sar\u00e0 comunicata via e-mail.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Le decisioni sono definitive e vengono prese in base alle nostre politiche e alle circostanze specifiche presentate.<\/span><\/li><\/ol><h2><span style=\"font-weight: 400;\">Come raggiungerci<\/span><\/h2><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Il nostro team di assistenza clienti \u00e8 a disposizione per qualsiasi richiesta o dubbio in merito a questa politica.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Per qualsiasi domanda o dubbio su questa politica di rimborso, non esitate a contattarci all'indirizzo:<\/span><\/li><\/ol><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"mailto:info@zodiac-lab.com\"><span style=\"font-weight: 400;\">info@zodiac-lab.com<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"tel:+447400451984\"><span style=\"font-weight: 400;\">+447400451984<\/span><\/a><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/zodiac-lab.com\/it\/contacts\/\"><span style=\"font-weight: 400;\">https:\/\/zodiac-lab.com\/contacts\/<\/span><\/a><\/li><\/ul><h2><span style=\"font-weight: 400;\">Aggiornamenti politici<\/span><\/h2><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">La presente Politica dei rimborsi \u00e8 soggetta a periodici aggiornamenti o modifiche.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Le modifiche entreranno in vigore immediatamente dopo la pubblicazione su questa pagina.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vi invitiamo a rivedere regolarmente questa politica per rimanere informati su eventuali aggiornamenti.<\/span><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy Overview We value your decision to partner with Stella Fortuna Ltd, registered at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE, with its registration number 16311548, accessible at https:\/\/zodiac-lab.com\/. While we strive to deliver unparalleled services, we maintain a strict no-refund policy for all services and products [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund Policy - zodiac-lab.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zodiac-lab.com\/it\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund Policy - zodiac-lab.com\" \/>\n<meta property=\"og:description\" content=\"Refund Policy Overview We value your decision to partner with Stella Fortuna Ltd, registered at 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE, with its registration number 16311548, accessible at https:\/\/zodiac-lab.com\/. 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